Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the Submit my answers button at the bottom of the page to receive your results.

Question 1:

When conducting a structured interview in quantitative research, an interviewer ________.
a) must ask the questions in the order given
b) may change the wording of a question to help a respondent understand the question better
c) may record what the interviewer thinks the respondent means by their answer
d) may explain any part of the structured questions as necessary

Question 2:

Variation in respondent answers due to the interview process ________.
a) is acceptable
b) is a true variation
c) will have no effect on the final outcomes of the research project
d) is a variation due to error

Question 3:

The term ________ describes the variation in the way different interviewers ask or record answers to questions.
a) inter-interviewer variability
b) intra-interviewer variability
c) true error
d) response sets

Question 4:

Accuracy of the data ________.
a) is a concern for variation due to error
b) is more likely increased with open-ended questionnaires
c) is not impacted by the coding process
d) is always definable

Question 5:

If the data from interviews seem skewed, ________.
a) it may be a result of questions that make respondents uncomfortable answering given the interviewer?s sex or race
b) it may be from the lack of a pilot study
c) it may be overcome through training or removal of an interviewer
d) all of the above

Question 6:

One strength of telephone interviews is that they ________.
a) do not leave anyone in a particular population out of being selected for as a respondent
b) can go on for as long as necessary
c) the identity of the respondent can be confirmed
d) they usually allow for faster processing of data if combined with computer assistance

Question 7:

Computer-assisted interviews ________.
a) are able to filter questionnaires
b) are only suitable for telephone and online personal interviewing projects
c) are equivalent to face-to-face interviewing
d) have a high incidence of coding problems

Question 8:

Online personal interviews ________.
a) are time consuming because they must be transcribed
b) do not provide as much detailed data as face-to-face interviewing
c) are more effective if effort is made to develop mutual trust with the respondent
d) have low attrition levels

Question 9:

In a structured interview, probing ________.
a) will not affect the responses given
b) consists of simply repeating the possible answers if the question is close-ended
c) may be used by the interviewer anytime a respondent has trouble giving a response
d) may include putting the question into different words to help a respondent understand the question

Question 10:

Email surveys ________.
a) are used more to study large online groups
b) have been categorized as questionnaires rather than structured interviews
c) tend to be aimed at smaller, more homogenous groups
d) are more effective that face-to-face interviews

Question 11:

Email surveys with the questionnaire embedded in the email text ________.
a) tend to get more responses
b) are more difficult to complete than web surveys
c) have better formatting than email surveys with the questionnaire in an attachment
d) are easy to download the data directly into a database

Question 12:

In terms of self-completed questionnaires, ________.
a) web surveys are far superior to mailed surveys
b) mailed surveys are far superior to email surveys
c) email surveys are far superior to web surveys
d) mail, web, and email surveys all carry the disadvantage that the researcher cannot be sure who the respondent is

Question 13:

Researcher-driven diaries ________.
a) are only useful for qualitative research
b) use broad categories and are specific only to time periods
c) may utilize ?structured? or ?free text? questions
d) may be completed up to one month after the activity of interest

Question 14:

Compared to interviews and questionnaires, researcher-driven diaries ________.
a) provide fairly accurate data about time and sequencing of events
b) are less effective where sensitive matters are concerned
c) are less expensive
d) are more reliable because measures are established to ensure they are completed in a timely manner

Question 15:

The best strategy for reducing response sets (many answers in the same direction) in structured interviews is ________.
a) for the researcher to ensure that the correct answers are the same
b) for the researcher not to be concerned about the appearance of social class
c) for errors to be measured
d) by using multi-item measures that have logically opposite positions

Question 16:

The researcher must ensure that a list of questions is well-developed prior to the structured interview.
a) TRUE
b) FALSE

Question 17:

Closed-ended questions allow the researcher to pre-code respondent answers, which reduces the possibility of variation due to error during the interview process.
a) TRUE
b) FALSE

Question 18:

Interviews are best conducted using a limited number of interviewers for quantitative research but not for focus groups.
a) TRUE
b) FALSE

Question 19:

In academic research, telephone interviews are more effective than in-person (face-to-face) interviewing.
a) TRUE
b) FALSE

Question 20:

When developing rapport with an interviewee, the interviewer must be cautious not to be ?too friendly.?
a) TRUE
b) FALSE

Question 21:

Respondent confidentiality must be discussed with the respondent during the introductory statement at the outset of a research project.
a) TRUE
b) FALSE

Question 22:

Even if a questionnaire was designed intentionally and with care, the interviewer may have to change a question or the order of the questions to meet the needs of the interview.
a) TRUE
b) FALSE

Question 23:

Prompting is a last resort for when a respondent absolutely cannot come up with a response of his or her own.
a) TRUE
b) FALSE

Question 24:

The most common way to deliver questionnaires is by mail.
a) TRUE
b) FALSE

Question 25:

Questionnaires are typically shorter than structured interviews, have few open-ended questions, and have easy-to-follow instructions.
a) TRUE
b) FALSE

Question 26:

Incomplete interviews are more common than incomplete questionnaires.
a) TRUE
b) FALSE

Question 27:

During face-to-face interviews, interviewers must stay cognizant of their own verbal and physical cues that might be interpreted as some kind of judgment.
a) TRUE
b) FALSE

Question 28:

Communication issues that arise out of normal human interaction are not something the researchers need to concern themselves with when conducting survey research.
a) TRUE
b) FALSE

Question 29:

The feminist critique includes the position that structured interviews and questionnaires are exploitative because they are designed and utilized for a one-way, asymmetrical power relationship.
a) TRUE
b) FALSE

Question 30:

The feminist critique of structured interviews and questionnaires has softened somewhat in recent years because there have been more findings from research projects using these methods that are consistent with their ideals.
a) TRUE
b) FALSE

Higher Education

Social Research Methods, Fourth Canadian Edition: Chapter 05