We use cookies to enhance your experience on our website. By continuing to use our website, you are agreeing to our use of cookies. You can change your cookie settings at any time. Find out more

Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide.

Print Price: $170.99

Format:
Paperback
624 pp.
7" x 10"

ISBN-13:
9780199361182

Copyright Year:
2017

Imprint: OUP US


Conflict Resolution for the Helping Professions

Negotiation, Mediation, Advocacy, Facilitation, and Restorative Justice, Third Edition

Allan Barsky

Conflict Resolution for the Helping Professions covers the theory, strategies, and skills needed to respond effectively to conflict with clients, coworkers, supervisors, or others. This hands-on text provides practical information, case illustrations, and experiential exercises to demonstrate how conflict resolution may be applied in a variety of settings, and illustrates how helping professionals can incorporate evidence-based models of conflict resolution to work more effectively and enjoyably with others.

Readership : Undergraduate and graduate students in social work, counseling, criminal justice, nursing, psychology, peace studies, and education. Practitioners in mediation, negotiation, parenting coordination, and other fields that require continuing education credits.

Reviews

  • "Once again, Dr. Barsky's newest edition of Conflict Resolution for the Helping Professions arrives at a critically important time when conflict - either avoided or negatively interpreted - permeates our world, and yes, even within our helping professions. With the third edition, Dr. Barsky has provided essential updates in mindfulness, restorative justice, and online dispute resolution while still maintaining the core of negotiation and mediation theories and their application to practice. Social workers, mental health counselors, marriage and family therapists, psychologists and pastoral counselors will find Conflict Resolution for the Helping Professions both an invaluable antidote and a practice guidebook to helping professionals transform conflict in their clinical and administrative practice from crisis to opportunity"
    --Mitch Rosenwald, PhD, LCSW, Professor and Interim PhD Program Director, School of Social Work, Barry University

  • "Conflict Resolution for the Helping Professions provides both students and conflict resolution practitioners with a clear, concise guide to understanding, assessing and addressing conflict across professional domains. Allan Barsky blends a broad survey of scholarly research with a wide variety of practical applications drawn from today's headlines, all the while expertly modeling the language and communication skills so needed by helping professionals. As a practitioner, I found the exercises at the end of each section to be thought-provoking and challenging. I highly recommend this interesting, informative, and useful text."
    --Rick Lewis, MPS, Specialist, School Climate Initiatives, School District of Palm Beach County, FL

PREFACE
ACKNOWLEDGMENTS
ABOUT THE AUTHOR
ABOUT THE COVER
Module I: Foundations of Conflict Resolution, Peace, and Restorative Justice
1. The Mindful Practitioner
2. The Theoretical Bases of Conflict Resolution
3. Restorative Justice
Module II: Negotiation
4. Power-Based Negotiation
5. Rights-Based Negotiation
6. Interest-Based Negotiation
Module III: Mediation
7. Transformative Mediation
8. Family Mediation and a Therapeutic Approach
Module IV: Additional Methods of Conflict Resolution
9. Group Facilitation
10. Advocacy
Appendices
Glossary
References
Index

Instructor Resources
For each chapter:
- Test bank
- PowerPoint presentations
- Sample syllabi
- Additional exercises

Allan Edward Barsky, PhD, JD, MSW, is Professor of Social Work at Florida Atlantic University. Dr. Barsky currently teaches conflict resolution at the Florida Atlantic University School of Social Work. He has presented his work in conferences and trainings in the United Kingdom, Israel, Finland, Canada, Netherlands, and across the United States. Dr. Barsky served on the national board of Family Mediation Canada and has chaired the National Ethics Committee of the National Association of Social Workers. Dr. Barsky is a certified family mediator with the Supreme Court of Florida and has extensive experience advocating for many social justice issues.

Making Sense in the Social Sciences - Margot Northey, Lorne Tepperman and Patrizia Albanese
A Practical Approach to Alternative Dispute Resolution - Susan Blake, Julie Browne and Stuart Sime
Conflict and Dispute Resolution - Mieke Brandon and Leigh Robertson

Special Features

  • Focus on how to use conflict to build better solutions, enhance relationships, and foster understanding between individuals, families, groups, organizations, and communities.
  • Strategies for enhancing mindfulness enables practitioners to respond to conflict in a deliberate, nonjudgmental, and effective manner.
  • Preparation tools for negotiation, mediation, and advocacy assess conflict situations and determine the best step-by-step strategies and approaches for managing conflict.
  • Conflict Styles Inventory feature assesses different styles of dealing with conflict.
  • Coverage of comparative approaches including power-, rights-, interests-, transformation-, therapeutic-, and identity-based conflict resolution.
  • Role-play exercises and discussion questions provide opportunities for students to enhance self-awareness and build practical skills.
  • Case illustrations connect theory to practice in fields such as criminal justice, family disputes, health, mental health, education, and public policy.
New to this Edition
  • Four new chapters--discussing the theoretical bases of conflict resolution, restorative justice, family mediation, and transformation mediation--give students insight into key topics in the field of conflict resolution.
  • New modular format allows professors and instructors to choose which methods and models to emphasize in a particular course.
  • Coverage of new and emerging forms of conflict resolution, including online dispute resolution, conflict coaching, and parenting coordination.
  • Updated to reflect critical changes in the fields of mediation, negotiation, facilitation, and advocacy over the past 10 years, such as the inclusion of evidence-based practice.
  • Reorganized coverage of negotiation is divided into separate chapters, one providing a framework for negotiation, and three focusing on power-based, rights-based, and interest-based negotiation.
  • Competence-based learning objectives begin each chapter.