Arthur J. Frankel, Sheldon R. Gelman and Diane K. Pastor
Over the course of twenty years and across three editions, this text has approached case management as both an art and a science by providing students and practitioners with the basics of case management theory, skills, and applications. This fourth edition, which focuses on both the social work
and nursing professions, offers trainers, instructors, and students detailed information about how case management is delivered, major issues encountered in practice, how services are affected by different populations, and the unique skills that are required by case managers in order to be
effective. Chapter exercises and numerous case examples help readers practice some of the skills associated with the content offered.
Case Management is unique in that it brings together the major professions that conduct case management in the United States. It is focused on skill
learning more than on theory, and discusses not only the importance of case management in the current social work and medical milieu, but also the challenges that case managers face in helping clients. In addition, the text offers a model for integrated case management between professions and in
numerous settings, including nursing centers, community mental health facilities, and criminal justice centers.
Foreword, Barbara Lutz
Part 1: Case Management Practice
1. The Evolution of Case Management Practice
2. Overview of Case Management Practice
3. The Roles of a Case Manager
4. An Example of Case Management
Part 2: Case Management Skills
5. Interpersonal, Connecting, and
Information-Gathering Skills
6. Specialized Practice Skills
7. Additional Components of Case Management Intervention and Evaluation
8. Nursing Case Management
Part 3: Case Management Populations and Problems
9. Case Management Issues with Special Populations
10. Challenges
and Visions
There are no Instructor/Student Resources available at this time.
Arthur J. Frankel, PhD, MSW, LCSW, is Professor of Social Work at the University of North Carolina Wilmington.
Sheldon R. Gelman, PhD, MSL, MSW, is Professor in the Wurzweiler Graduate School of Social Work at Yeshiva University.
Diane K. Pastor, PhD, MBA, NP-C, FNAP, is
Associate Professor in the School of Nursing at the University of North Carolina Wilmington.
Making Sense in the Social Sciences - Margot Northey, Lorne Tepperman and Patrizia Albanese
Case Management for Community Practice - Edited by Elizabeth Moore
Essential Skills of Social Work Practice - Thomas O'Hare
Case Management - Arthur J. Frankel and Sheldon R. Gelman
