Higher Education

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Communicating for Results, Third Edition: Chapter 10

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) Accurate
b) Subjective
c) Ambiguous
d) Colourful

Question 2:


a) Content
b) Clarity
c) Complexity
d) Skimmability

Question 3:


a) A readable font
b) Informative headings
c) Lists
d) All of the above

Question 4:


a) It is at least ten pages in length.
b) It is typically written as a memo or letter.
c) It uses a personal tone.
d) It uses personal pronouns.

Question 5:


a) A title page
b) Contractions
c) Visual aids
d) A table of contents

Question 6:


a) Information
b) Information and analysis
c) Information, analysis, and recommendations
d) None of the above

Question 7:


a) It is for external distribution.
b) It is at least ten pages long.
c) It starts with TO, FROM, DATE, and SUBJECT.
d) It is written in a formal style.

Question 8:


a) The direct approach
b) The indirect approach
c) Both the direct and indirect approaches
d) Whichever approach meets the writer’s goals

Question 9:


a) Conciseness is Characteristic of Effective Writing
b) Description
c) Conclusions and Recommendations
d) Introduction

Question 10:


a) They use perpendicular construction.
b) They are limited to four words.
c) They are followed by at least two lines of text at the bottom of a page.
d) They are enclosed in quotation marks.

Question 11:


a) Current
b) Valid
c) Reliable
d) All of the above

Question 12:


a) Alphanumeric
b) Decimal
c) Numeric
d) All of the above

Question 13:


a) They are placed in an appendix if they are supplemental.
b) They are complex.
c) They can stand alone.
d) They contain skewed data.

Question 14:


a) Simple
b) Corolla
c) Complex
d) Matrix

Question 15:


a) Histogram
b) Flow chart
c) Gantt chart
d) Deviation bar chart