Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the Submit my answers button at the bottom of the page to receive your results.

Question 1:

Social scientists generally agree that emotions are made up of which of the following?
a) Feelings and thoughts
b) Physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression
c) Psychological reactions, nonverbal reactions, and behaviour
d) Physiological changes, primary emotions, and mixed emotions.
e) Verbal and non-verbal reactions.

Question 2:

One of the most significant factors influencing emotional expression is the position of a culture on the ________.
a) power-distance spectrum.
b) uncertainty avoidance spectrum.
c) achievement-nurturing spectrum
d) individualism-collectivism spectrum.
e) A and c only.

Question 3:

The fallacy of overgeneralization ________.
a) confuses ‘is’ with ‘might’
b) results from trying to obtain everyone's approval
c) bases a belief on a limited amount of evidence
d) exaggerates shortcomings

Question 4:

According to the rational-emotive approach, to change our feelings we need to change ________.
a) our beliefs
b) other people’s behaviour
c) our environment
d) the activating event
e) All of the above.

Question 5:

Which of the following best describes interpersonal communication and text messaging?
a) Socially anxious people use the channel of text messaging more than socially confident people.
b) Socially confident people tend to lose their communication skills during face-to-face social interactions.
c) Texters are more socially anxious and likelier to disclose information about themselves through text rather than in face-to-face or phone conversations.
d) All of the above are correct.

Question 6:

An increased heart rate, sweaty palms, and shaking hands after witnessing a car accident represents which component of emotions?
a) Physiological
b) Cognitive
c) Behavioural
d) Social
e) All of the above

Question 7:

Shannon usually blames her anger about the house being a mess on her husband. She said she wouldn’t be angry if her husband cleaned the house more regularly. This is known as ________.
a) perfectionism
b) the myth of causation
c) the need for approval
d) the myth of helplessness
e) generalization

Question 8:

Competent communicators should be able to handle any situation with complete confidence and skill.
a) True
b) False

Question 9:

Failure to express emotions plays a part in physical as well as mental health.
a) True
b) False

Question 10:

Feeling rushed, tired, or disturbed by some other matter are not adequate reasons for postponing the sharing of a feeling.
a) True
b) False

Question 11:

Robert Plutchik developed the ‘emotion wheel’ to illustrate the relationships between the eight primary emotions and the many combinations of mixed emotions.
a) True
b) False

Higher Education

Interplay: The Process of Interpersonal Communication, Third Canadian Edition - Student Practice Quiz - Chapter 4