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Higher Education

Interplay: The Process of Interpersonal Communication, Third Canadian Edition - Student Practice Quiz - Chapter 1

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the Submit my answers button at the bottom of the page to receive your results.

Question 1:


a) Everyone does it.
b) More is always better.
c) It can solve all problems.
d) It is a natural ability.
e) All of the above are true.

Question 2:


a) Intentional or unintentional
b) Impossible not to communicate
c) Irreversible
d) Unrepeatable
e) All of the above.

Question 3:


a) a matter of perspective and definition
b) the language, values, and beliefs people share and learn
c) the traditions and customs people share and learn
d) All of the above.

Question 4:


a) is sending intentional messages only
b) has little personal commitment in the message outcome
c) takes responsibility for making the message useful to the listener
d) has less to gain, and, therefore, is willing to compromise.
e) concentrates more on the content than on the relational aspect of the message

Question 5:


a) Much communication is unintentional.
b) With concentration, we can control when and what we communicate.
c) Words have meanings independent of people's use of them.
d) More communication is always better.
e) Communication ability is natural.

Question 6:


a) True
b) False

Question 7:


a) True
b) False

Question 8:


a) True
b) False

Question 9:


a) True
b) False

Question 10:


a) True
b) False