Student Quiz: Chapter 11 | Communicating for Results 2e | Higher Education

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the "Submit my answers" button at the bottom of the page to receive your results.

Question 1:

A "Request for Proposals" is issued to ________.
a) decision-makers within an organization, to suggest changes or improvements
b) government or industry clients in order to generate income
c) companies and organizations wishing to bid on specific projects
d) None of the above.

Question 2:

An informal proposal does not need to include ________.
a) a summary
b) background information
c) benefits
d) staffing information

Question 3:

A proposal is likely to fail if it ________.
a) establishes credibility
b) follows RFP instructions
c) is client-focused
d) overlooks the competition

Question 4:

Reliable information can be collected through ________.
a) primary research
b) secondary research
c) undercover research
d) Both a) and b).

Question 5:

To conduct a successful interview, ________.
a) always stick to the questions
b) ask open questions
c) lead with controversial questions
d) don't provide questions in advance

Question 6:

When preparing a formal report, ________.
a) avoid the word "you"
b) make paragraphs at least seven pages long
c) use first- or third-person voice
d) use consistent sentence lengths

Question 7:

An executive summary is approximately ________.
a) 10 per cent of the length of the report
b) 25 per cent of the length of the report
c) 40 per cent of the length of the report
d) 50 per cent of the length of the report

Question 8:

Including a Works Cited or a References section in a report ________.
a) reduces allegations of plagiarism
b) supports assertions
c) helps readers find source material
d) All of the above.

Question 9:

Which of the statements about reports, below, is false?
a) The language should clearly indicate biases.
b) Headings and subheadings should be parallel.
c) Facts should be supported by evidence.
d) Both a) and b).

Question 10:

Two common methods for documenting sources are ________.
a) The Australian Pedagogical Alliance and the Modern Language Association
b) The American Pedagogical Association and the Modern Language Association
c) The American Psychological Alliance and the Modern Literature Association
d) The Authorized Psychosomatic Association and the Model Linguistic Alliance

Higher Education

Communicating for Results, 2e: Chapter 11