Student Quiz: Chapter 10 | Communicating for Results 2e | Higher Education

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the "Submit my answers" button at the bottom of the page to receive your results.

Question 1:

Reports must be ________.
a) accurate
b) subjective
c) ambiguous
d) Both a) and b).

Question 2:

Which of the following is not a factor in successful reports?
a) Content
b) Clarity
c) Complexity
d) Skimmability

Question 3:

To allow a reader to scan a report easily, a writer should use ________.
a) a readable font
b) informative headings
c) lists
d) All of the above.

Question 4:

Which of the following is not a characteristic of an informal report?
a) It is approximately ten pages in length.
b) It is typically written as a memo or as a letter.
c) It uses a personal tone.
d) It uses personal pronouns.

Question 5:

A formal report does not use ________.
a) a title page
b) contractions
c) visual aids
d) a table of contents

Question 6:

A short report must contain ________.
a) information
b) information and analysis
c) information, analysis, and recommendations
d) None of the above.

Question 7:

A memorandum report is ________.
a) for external distribution only
b) at least ten pages long
c) begun with TO, FROM, DATE, and SUBJECT
d) written in a formal style

Question 8:

A report must be organized using ________.
a) the direct approach
b) the indirect approach
c) both the direct and the indirect approaches
d) whichever approach best meets the writer's goals

Question 9:

Which of the following is an example of a descriptive heading?
a) Conciseness is Characteristic of Effective Writing
b) Description
c) Conclusion and Recommendations
d) Introduction

Question 10:

Effective headings ________.
a) use perpendicular construction
b) are limited to four words
c) are followed by at least two lines of text at the bottom of a page
d) are enclosed in quotation marks

Question 11:

Data included in reports should be ________.
a) current
b) valid
c) reliable
d) All of the above.

Question 12:

A system for outlining is ________.
a) alphanumeric
b) decimal-based
c) numeric
d) All of the above.

Question 13:

Which of the following is not part of a table?
a) Simple
b) Corolla
c) Complex
d) Matrix

Question 14:

A bar chart that shows a schedule is called a ________.
a) histogram
b) Grant chart
c) Gantt chart
d) deviation bar chart

Question 15:

Effective visuals ________.
a) are placed in an appendix, if they are supplemental
b) are complex
c) can stand alone
d) contain skewed data

Higher Education

Communicating for Results, 2e: Chapter 10