NB: Each chapter includes:
- Learning objectives
- Introduction
- Conclusion
- Questions for critical thought
- Suggested further resources
- Suggested websites
- Notes
1. The Contemporary Canadian Labour Market in the Global Context
Crises in Canadian
Work: Problems and Perspective
Labour Markets, Jobs, and Unemployment
The New Economy and the Transformation of Work
Globalization and the New Economy: Connecting Local and Global Spheres
Globalization, Neoliberalism, and Shifting Landscapes
2. From Craftwork to Modern
Production: Efficiency and Control at Work
From Craftwork to the Factory: Simple Supervision to Systematic Management
The Labour Process and the Locus of Control
Deskilling, Management, and the Labour Process
Engineering Efficiency: Scientific Management, Fordism, and the
Transformation of Production
- Taylor and Scientific Management
- Compartmentalization, Fragmentation, and Robotization
Flexibility and Lean Production: Extending Rationalized Processes
Lean Production and Efficiency Engineering
3. Technological Transformations, Conflict, and
Control
Fordism and the Assembly Line
Redefining Capitalism and the Global Economy: Technology and the Development of a Transnational Labour Force
Global Commodity Chains
Working Across Space, Time, and Place
Work in a Wired World
Technology and Work Time
Call Centres
- The McJob of the Knowledge-based Economy
The Underside of Technology: The Case of Miners and Assemblers in the Technology Industry
4. Workers' Experience: The Emotional Gamut of Work
The Service Sector in Canada: Historical Backdrop
- Married Women in the Canadian
Economy
The Service Sector of the Canadian Economy
Emotional Labour and Its Consequences
- What is Emotional Labour?
- Are Service Workers Alienated in the New Economy?
- Service Workers' Strategies of Coping/Resistance
- For Whom Does Emotional Labour Pay Well?
- The
Global Reach of Call Centres and Emotional Labour
- Are All Call Centres Alike?
Individuals' Experiences of Service Work
- Individual Identities at Wor
Managing Emotional Labour at Work
- Which is Worse: Surface or Deep Acting?
Service Workers and (Dis)respect
5. The
State and Regulation of Work: Policies, Problems, and Protections
Neoliberal Agendas and the Re-shaping of the State
The Role of the State and the Structure of Power
Neo-Liberalism, Austerity, and Employment Insecurities
Dual and Segmented Labour Markets
Labour Market
Policies: Protections, Problems, and Pitfalls
- Employment Standards
- Employment Insurance
Managing the Labour Market
- Temporary Foreign Workers' Program
Shifting Securities and Opportunities in the Public Sector Labour Market: The State as Employer
6. Labour Markets
and Work Time
Locating Working Time in History
- The Explosion of Nonstandard Work and Segmentation and Marginalization in the Labour Market
Diversities of Nonstandard Work
Involuntary Nonstandard Work Times
Too Much Work Time
Prospects for Work Time
Improvements
7. Work-Family and Work-Life Conflict
Mothers' Historic Move into Paid Work
The Struggle for Gender Equality at Work and at Home
Work-Family and Work-Life Conflict: What Is It?
Diversities in Work-Family Conflicts
Work-Family Conflict: Efforts to Manage
Family Pressures
Work-Family Conflict: Efforts to Manage Workplace Pressures
8. Unemployment or Opportunities for Youth?
8. Unemployment or Opportunities for Youth?
Youth and the Labour Market
- Employed and Unemployed Youth
Education, Training, and the Labour
Market
Credentialism: The Push for Over-educating and Over-training?
Personal Crisis or Social Issue? Emerging Adulthood, Social Generation, or Social Class?
- Theorizing Youth Struggles for Full Employment
Young Entrepreneurs
9. The Movement of Work and
Workers
Globalization and the Transnational Corporation
Global Commodity Chains and the Global Interconnection of Work and Workers
The Coffee Commodity Chain
- Introduction
- The "Starbucks Factor"
- The Coffee Commodity Chain
Offshoring: The Movement of Work and
Impacts on Community
Child Labour: From Apple to Chocolate
- What Is Child Labour?
- Brand Name Companies Exposed
- Work in Export Processing Zones (EPZs)
Immigrant Workers, Migrant Workers, and the Quest for Social Justice
"Second Generation" Temporary Workers
The Cycle
of Exploitation of "Second Generation" Temporary Migrant Workers in Canada
10. Seniors at Work
The Aging of the Labour Force
Is the Workplace a Chilly Climate for Older Workers?
Retirement Decisions: Constraints or Free Choices?
Issues and Dilemmas of
Retirement
11. Unions, Industrial Relations, and Forms of Resistance
Unions Today: The New and Old Economy
Keeping Balance: The Role of Unions
- Unions: Compensation, Benefits, and Other Rewards
What Do Unions Do?
- Protection and Security
- Security and
Satisfaction
The Fight For and the Case Against Unions
The Union Advantage: Preserving the Middle Class
Unions and Equality
Unions and the New Economy
Unions, Power Relations, and Social Change
12. The Future of Work
Wastelands, Job Loss, and Declining Hope
-
The Retail Shift
Spiralling Downward
Taking the High Road
Crises in Canadian Work: Looking Ahead
Working Toward Political Solutions
Activism: Workers Have Their Say
Glossary
References
Index
E-Book (ISBN 9780199008353)
Norene Pupo is a professor in the Department of Sociology at York University.
Ann Duffy is a professor in the Department of Sociology at Brock University.
Daniel Glenday is a professor in the Department of Sociology at Brock University.
Making Sense in the Social Sciences - Margot Northey, Lorne Tepperman and Patrizia Albanese
The Sociology of Work - Steven P. Vallas, William Finlay and Amy S. Wharton
The Quality of Work - Graham Lowe
