Part 1: Getting Started
1. How to work well in Canada
2. Understanding your workplace culture
3. Setting the stage for success
4. Projecting a professional image
Part 2: Communicating on the Job
5. Actions speak louder than words
6. Business talk on the
job
7. Telephone tips
8. Business writing that gets results
Part 3: Working Relationships
9. Getting along with co-workers
10. Good boss, bad boss
11. Client relations and business etiquette
12. Office politics, gossip, and romance
13. Avoiding and solving
problems
14. Networking, small talk and building relationships
Part 4: Achieving Success
15. Managing your time and being productive
16. Business outside the office
17. Meetings and presentations
Words of Wisdom to Achieve Success
There are no Instructor/Student Resources available at this time.
Lynda Goldman (formerly Lynda Berish) worked as an ESL teacher at Concordia University and College Marie-Victorin in Montreal from 1984 to 1998. During that time she published a number of well-respected and well-received ESL books.
After 1998, she shifted to corporate training in
areas such as business etiquette, first impressions, professional image, and networking. She has also developed, written, and currently delivers a training program on selling in a multi-cultural environment.
She has authored numerous books, articles, and educational material. She also
provides writing services through her professional writing business.
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