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Price: $47.95

Format:
Paperback 208 pp.
11 figures, 18 tables, 6" x 9"

ISBN-10:
0195419979

ISBN-13:
9780195419979

Copyright Year:
2007

Imprint: OUP Canada

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A Writing Guide for IT Professionals

Dawn Henwood

A Writing Guide for IT Professionals is an indispensable tool for students in all computer and technical science disciplines. This writing and style guide differs from technical writing texts, with its focus on the field of IT and the unique challenges faced by IT students. Part I of this three-part text is designed to help the student develop his or her own individual writing process. Part II examines the rapidly changing world of Internet communications, with modules devoted to writing for the web and mastering email. Part III offers useful guidelines for preparing common IT documents. A concise, accessible, handbook with an abundance of useful information, A Writing Guide for IT Professionals is a must for all students enrolled in IT courses.

Readership : Supplement in many courses, especially Writing for Computer Scientists, Intro to Computer Sciences, and also Technical Communication and writing courses.

A Word to the Instructor
A Welcome from the Author
Part 1: Developing a writing process that works for you
1. Putting the end-reader first
2. Using the TACT method to reach your audience
3. Coping with writing resistance
4. Organizing your thoughts
5. Total Quality Management for your Draft
6. Making your Writing Persuasive
Part 2: Creating effective electronic text
7. Mastering the art of Email
8. Creating high-performance Web copy
Part 3: Adapting to professional forms
9. Genre guidelines for some common IT documents
What next?
Suggested Further Readings
Index

There are no Instructor/Student Resources available at this time.

Dawn Henwood is formerly Assistant Professor, Business Communications, in the School of Business Administration at Dalhousie University. Author of various scholarly articles in technical writing and literary studies, Dawn also has prior experience in the textbook market, having adapted a developmental English textbook, A Thousand Words, for ITP Nelson, for the Canadian market (2002). She also revised the workbook for The Bare Essentials (Nelson, 2002).

Reporting Technical Information - the late Kenneth W. Houp, Thomas E. Pearsall, Elizabeth Tebeaux and Sam Dragga
Making Sense in Engineering and the Technical Sciences - Margot Northey and Judi Jewinski
A Writing Guide for IT Professionals - Dawn Henwood
Interpersonal Communication for Canadians - Jennifer MacLennan
Making Sense - Margot Northey and Joan McKibbin

Special Features

  • Compact size combined with broad coverage makes it an excellent accompaniment to other technical writing texts.
  • Teaches students audience-first writing techniques.
  • Focuses on the particular challenges faced by IT students such as how to prepare a product description or user manual.
  • Aims to help novice writers communicate with a confident and reader-friendly tone.